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  • Free shipping over ≈ $89.82
  • 15% OFF your first order · code INAUGURA15
  • Easy returns within 7 days
  • Personal support on WhatsApp
  • We ship throughout Brazil
Modabillion
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Returns & exchanges

We want you to love your purchase. If something isn't quite right, exchanging it is easy.

Request a return or exchange
What's the return window?
You have up to 7 calendar days after delivery to request an exchange or return, in accordance with the Consumer Protection Code.
How do I request one?
It's fastest on the site: go to 'My account' › 'My orders' and tap 'Request a return' on the order, you can track the status right there. Prefer to talk to us? Just message us on WhatsApp with your order number and we'll guide you through the whole process.
What condition must the piece be in?
With no signs of wear, original tags, and original packaging. Intimate items are not eligible for exchange for hygiene reasons.
What about return shipping?
In the case of a defect, shipping is on us. For exchanges by preference, we'll arrange the details during support.